Practice Management

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Mrs Jill Pointon

Jill has been a practice manager since 2009, having started at the surgery in 1993 as a receptionist. She, and our other joint manager, works to make the practice run smoothly. She is also available to listen to complaints and suggestions any patients may have

Joanne Ferguson
Assistant Manager

Administration

Miss Lorraine Callaghan (f)

Mrs Joyce Duncan
Joyce is also a Healthcare Assistant

Chelsey Kent
Chelsey is our Practice Secretary and processes all referrals

Reception

The reception staff have a wide range of duties including arranging your appointments, taking your telephone calls, dealing with answering numerous and varied questions and offering help and assistance

Francesca Rocque (f)

Anam Hussain (f)

Chelsey Kent (f)

Damira (f)

 Emily Collard (f)